We meet many law firms who have management solutions in place but are not extracting the benefits they should be. This may be because the current system is outdated and cost is a barrier to upgrading, or it may be that firms either can’t make customisation changes or they take an unreasonable amount of time and/or cost to implement, so the firm is left with out of date software. It is not uncommon to see firms that have to keep jumping from product to product, with multiple screens open, all of those passwords to remember and the resulting data stored in numerous different places. The risk in this way of working is obvious, be it typographical errors, data breaches or missed steps. Once we show these firms that there is only one case management product they need, they never look back.