Cyber Security: Installed v’s Cloud Conveyancing Solutions
07 December 2023

The involvement of substantial sums in property transactions makes conveyancing fraud a prime target for cybercriminals. Conveyancing transactions are often fast-moving and pressurised, and scammers may impersonate anyone involved in the transaction, including owners, buyers, borrowers, lenders, or conveyancers.

Fraud remains an ongoing concern for conveyancing law firms, and the legal sector has recently witnessed a notable increase in cyber-attack incidents targeting a cloud-based IT provider.

Both cloud-based and installed (on-premises) conveyancing software solutions provide multiple benefits to streamline the conveyancing process. However, with cyber-attack incidents on the rise, legal professionals should weigh the pros and cons of cloud-based and installed solutions when sourcing a software provider for their law firm.

One of the primary concerns when choosing a cloud-based provider is the platform’s security, as sensitive data resides in the cloud, subject to the security framework, policies, and processes dictated by the cloud provider. Law firms have limited or no influence on the data recovery process when things go wrong. An installed conveyancing software product provides the security measures the legal sector needs as the law practice has control over their own infrastructure, allowing them to establish policies, risks and security for themselves and the data at a comfortable level. Similar to security, when using an installed conveyancing product, the law firm maintains data ownership and ensures privacy, unlike a cloud-based solution where data ownership and privacy is held by the third party.

An additional advantage of installed conveyancing software is the ability to allow law firms to work offline or in low-bandwidth environments. In cases of internet unavailability or slowness, when operating within a local area network (LAN), certain tasks can proceed without disruption, in contrast to a cloud-based provider, lack of internet connectivity results in no access.

Having control over your chosen conveyancing software provider is a crucial factor, and an additional positive aspect of an installed conveyancing case management provider is that law firms have the control and flexibility to decide when and if they implement updates. They are not tied to a single website update for all clients at a timeframe they do not control.

When choosing a conveyancing case management provider, law firms should weigh the benefits of using a new solution and whether the software provider aims to keep their clients secure and compliant. Reputable conveyancing case management provider, Redbrick Solutions, is available as an installed or hosted product, allowing clients to utilise the innovative and highly secure features with a platform of their choice.  

Going beyond the industry standard legal case management software available, Redbrick offers a ‘one-stop shop’ solution. Legal professionals will benefit from the numerous flexible integrations such as HM Land Registry e-DRS with digital AP1s, SDLT, Outlook, Biometric AML, Source of Funds, searches, a reporting module, secure (2FA) document sharing and case tracking portal.

James Hadley, Director of KingsGuard Legal, comments:

“Redbrick’s legal case management software is user friendly, easy to navigate, and the Redbrick team go above and beyond.  Redbrick’s support services are exceptional and responsive, so any queries are resolved promptly, and the platform is constantly being developed in keeping with industry changes.”

By leveraging an installed conveyancing case management system, law firms can have peace of mind that they will be secure, compliant, and able to streamline the entire conveyancing process. Discover how your firm can manage conveyancing matters digitally with Redbrick Solutions by downloading our brochure or requesting a software demo.