Conveyancing case management specialists, Redbrick Solutions, were honoured with Gold for Business of the Year and Silver for Service Excellence at the recent Rutland and Leicestershire SME Business Awards. 

The SME Business Awards celebrate the achievements of small and medium-sized enterprises across the UK, recognising businesses that demonstrate innovation, strong leadership, excellent customer service and outstanding growth. 

These awards aren’t just milestones; they consolidate the years of care, effort and belief that have gone into building Redbrick into a business with strong values, a brilliant team and a clear focus on delivering real value to our clients in the legal sector. 

The judges recognised our commitment to innovation and client-focused service, highlighting how our tailored support truly sets us apart in a competitive field. 

As county winners, we are now excited to take our entry forward to the national SME Awards in London, where we’ll continue to showcase the passion and dedication behind everything we do at Redbrick.  

Why This Recognition Means So Much 

The Silver award for Service Excellence reflects something we’ve always prioritised: service. For us, service isn’t just about solving issues when they arise. It’s about being present, proactive and genuinely committed to our clients’ success. We do this by providing each client with a dedicated Business Consultant who gets to know their firm, understands their goals, and offers consistent, tailored support. We listen carefully, act on feedback, and shape our case management solutions around what our clients truly need. That’s how we build real partnerships and deliver a service that makes a difference. 

A Quiet Commitment to Quality 

Redbrick Managing Director, Martin MacDuff, puts it perfectly: 

“We have, for years, quietly been building our team, our products and services and our customer base all quite modestly and carefully picking the right people and some of the best law firms in the land. Our heart is in everything we do and our determination to deliver the best product to the best firms is relentless.”  

That quiet, consistent focus on quality has helped us build something sustainable and trusted. We’ve grown by listening, refining and staying committed to what matters most: our clients. 

Putting Redbrick Client Needs First 

We’re proud to do things differently, we take the time to understand your business, tackle challenges head-on and provide practical support when it’s needed most. But don’t just take our word for it. Here’s what our clients have to say: 

“We have been a client of Redbrick Solutions for 10 years now. They are a fantastic company to work with. Our account manager Sam Jones is exceptional, her client care is fantastic, and she is always on hand to support us. Cheers to 10 years Redbrick.” – Jo Clay, Director of JC Lawyers 

What truly sets us apart is how we continually develop our conveyancing case management software. We talk to our clients, gather their feedback, and design solutions that put their needs first. This collaborative approach ensures our software evolves in ways that help clients work more efficiently, stay compliant with the legal sector’s complex regulations, deliver better outcomes, and grow with confidence. 

Here’s what one of our clients has to say: 

“Redbrick are a forward-thinking company who listen to their customers to provide, not only a fantastic product/service, but amazing support and training so that customers can get the best out of the system. 

With continual updates and improvements, the system seamlessly transmissions through the many changes that face the conveyancing profession. 

Customer feedback is not just listened to; it is acted upon and furthered to really make you feel like your voice matters.” – Ben Birkett

A Team Effort Worth Celebrating 

These awards are a reflection of our entire team. From development and business consultants to our implementation and marketing teams, everyone at Redbrick plays a part in creating something we can be proud of. 

We also want to thank our clients. Your trust, feedback and support have helped shape who we are. We’re proud to work alongside some of the UK’s most respected law firms, and we don’t take those partnerships for granted. 

Looking Ahead for Redbrick  

We’ll keep building, listening and evolving. Great service, evolving case management solutions and strong client relationships aren’t just aspirations; they’re part of how we work every day. 

If you’re looking for a partner who genuinely cares about your firm’s growth and success, we’d love to start a conversation. 

Interested to learn more about Redbrick? Book a demo here