Data reporting can be seen as not the most interesting area of working life but it is becoming an increasingly important one. From PI to CQS compliance, reports are a necessary part of the conveyancing process and when incorporated into day-to-day activities can make an enormous difference to efficient and effective working practices.
The reports available in Redbrick Solutions Case Management, both standard and bespoke, can transform the way in which a conveyancing team work. Reports can help identify bottlenecks in the conveyancing process be it at search or SDLT stage, they can show quote conversion rates, and even be used to identify a client’s birthday or anniversary for marketing purposes. They can show red flag reports on all matters, such as if a mortgage offer is about to expire, and therefore identify potential issues before they arise. The reports are also vital for compliance reasons for example if a client has failed an AML check.
Standard reports in Redbrick Solutions Case Management include: GDPR – Parties not accessed prior to GDPR introduction, Top 10 Transactions by Period, Introducer Referrals and Costs, Marketing Data, Cost Report, AML Status Report, Outstanding Tasks, All Parties Report, Average Property / Contract Prices, Tasks Assigned Report, Matter Audit Report, Conflict Checks, Matter Distribution and Assignment Report, All Documents Report, Land Registry Fault Report, Land Registry Request Details, Scheduled Jobs, CQS Information, User Activity Report, Probate Estate Summary, Contact Details, Time to Task Detail Report and Time to Task Summary Report.
The real-time report data can be exported to excel and interrogated if required for analysis. Data reporting can tell you what is happening with your business, but context is needed for analysis. Simply put, reporting uses data to track the performance of your business, while analysis uses data to answer strategic questions about your business. Though they are distinct, reporting and analysis rely on each other. Reporting sheds light on what questions to ask, and analysis attempts to answer those questions. Data reporting can be seen as boring and a necessary evil but it is a powerful and useful tool in allowing your matters to progress smoothly resulting in a successful and profitable business.