Award-winning legal case management provider Redbrick Solutions is delighted to partner with comprehensive IT provider Onward Professional Services to deliver a secure, scalable, and high-performing cloud platform. By combining Redbrick’s specialist legal software with Onward’s deep technical expertise and client-focused approach, the partnership enables law firms to operate more efficiently and benefit from a fully managed, cloud-first infrastructure.
Redbrick Solutions provides user-friendly legal case management for progressive law firms. Its cloud-based software features an intuitive interface that follows a logical process, helping to improve efficiency and ease of use for all parties. From the outset, Redbrick works closely with clients to design custom workflows tailored to their specific requirements. These workflows enable matters to be progressed efficiently, using multiple triggers to automatically generate documents, forms, emails, and text messages at the click of a button.
Onward Professional Services is a UK-based managed IT services provider specialising in cloud-first infrastructure, with a strong focus on delivering secure, scalable digital workspaces for professional services firms. The company primarily supports organisations in regulated, service-led industries—including legal, conveyancing, financial services, and healthcare—where reliability, security, and performance are essential to daily operations. Its approach is centred on simplifying IT, enabling clients to adopt modern cloud technologies without unnecessary complexity, while maintaining high standards of security and user experience.
Redbrick was first introduced to Onward through a mutual client, and initial conversations focused on how both parties could work more closely together to deliver the best possible software and platform to clients.
As a software provider, Redbrick historically delivered its solution for clients to run within their own infrastructure. This created a three-way relationship between the client, the cloud provider, and Redbrick. As a result, when issues occurred, resolution depended on third parties, often adding complexity and a slower process.
Redbrick and Onward both aim to deliver high-quality software on a robust, well-supported platform at a competitive price point. Onward brings strong technical expertise, particularly in Microsoft Azure, alongside a client-focused approach.
It quickly became clear that closer collaboration would benefit all parties involved, marking a shift in how the solution was delivered.
Richard Brown, Technical Director at Redbrick Solutions, comments,
“The shift in our cloud solution was a game changer. It enabled us to package our product as a cloud-first offering, moving away from a fragmented three-party model to a streamlined, fully integrated solution that we could deliver directly to our clients.”
Before onboarding its first cloud customers, Redbrick undertook extensive infrastructure testing across multiple iterations. Throughout this process, Onward provided continuous and valuable feedback, helping to optimise performance while maintaining cost efficiency.
Richard Brown, Technical Director at Redbrick Solutions, continues,
“What truly sets Shaun and his team at Onward apart from other hosting providers we have worked with is their collaborative approach. Our experience to date has been nothing short of excellent.”
Shaun Ward, Owner & Founder at Onward Professional Services, comments:
“Together with Redbrick, we enable firms to move away from traditional on-premise setups and adopt a fully cloud-based model.
While Redbrick provides the core case management software, we design, deploy, and support the underlying cloud infrastructure that enables it to run securely and reliably in a modern working environment.”
It is this strong, collaborative partnership that has enabled Redbrick to evolve its platform into a truly cloud-first offering that performs reliably, delivers value to customers, and remains competitively priced.
Dawn Pickett, Managing Director of DP Conveyancing, comments,
“The transition to Redbrick Cloud was seamless. The level of service we received was exceptional; everything was handled quickly and professionally. Not only have we seen significant cost savings, but performance and reliability have also greatly improved.”
Redbrick has benefited from a well-designed platform and a client-focused partner. The outcome of its journey with Onward has exceeded expectations, and Redbrick looks forward to the continued success of the partnership.
If you would like to learn more about Redbrick Cloud and its benefits, then contact Redbrick or request a software demonstration to see it in action.