Legal Case Management Software | Law Firm Software

Redbrick Practice Management is the innovative legal case management software of choice for over 3000 legal professionals.

Why? Simple. We focus on delivering exceptional client care (9 out of 10 clients rate our customer support as ‘excellent’) and making your firm more efficient and profitable.

In our recent client survey 99% of respondents found their matters were handled more efficiently after they started using Redbrick Practice Management. Our fully customisable workflows assist you at every step to ensure you are saving precious time producing quotes, documents, forms and bills.

We make the daily handling of your matters easier by removing duplication, bringing consistency and transparency to your firm and enabling you to offer excellent client care.

Our legal case management software includes all of the third party links you’ll need (at no extra cost) and fully integrates with our legal accounts solution Redbrick Business Intelligence. All of which reduces risk and increases compliance for your firm.

See how one of our clients increased their case load by 105% with the support of our conveyancing case management software. https://www.redbricksolutions.co.uk/news/essex-conveyancing-specialists-see-volumes-rise-by-105-percent-since-introduction-of-innovative-case-management-system/

But what difference will it really make for me?

You may be surprised. Below is a typical example of one of our client firms.

Features/Benefits

Low set up costs

We have removed the onerous large initial investment required by many legal software suppliers and replaced it with a very low set up fee which includes full customisation of the system to your requirements, importing and data matching all of your required template documents, installation of the system on either a server or hosted environment and unlimited training.

Unique per transaction business model

We charge on a transactional basis for every active matter in Redbrick Practice Management. In the majority of cases our clients pass this transaction fee on as a disbursement. Quotes are not charged for, enabling you to quickly send out initial client documentation, chase up quotes and capture client details without the risk of being out of pocket should the client not proceed to instruct you. We also offer the option of a fixed per user per month fee if you are unable to pass on a transactional fee.

No cost upgrades

To ensure you always have access to the latest in legal technology, we develop several new releases each year, provided at no cost. Many firms get stuck with out of date technology because they cannot afford the high costs of upgrades. We believe in future proofing your firm, to ensure you stay compliant, efficient and profitable with no down time.

Free support and maintenance for life

We do not charge any additional fees for support or maintenance, our one low transaction fee covers everything you will ever need. Our business model ensures that it is in our best interests to make sure the system works perfectly for you, from day one onwards, which is why clients have voted our customer support ‘Excellent’

Online case tracking

We are proud to have been the first case management provider to offer 24/7 online case tracking. Updated in real time as you progress through the matter, you have total control over how much or how little your client can see online. The online case tracking can be embedded into your own website, enhancing your brand awareness and driving more traffic to your site. Clients have reported that inbound telephone enquiries have reduced by as much as 40% since the introduction of online case tracking.

Automatic SMS and Email updates

Keep your clients up to date with free automated text and email updates. Pre-programme messages to be sent out as key milestones are reached in the matter or send ad-hoc messages via the system when needed. This results in increased client satisfaction and fewer inbound enquiries to your firm, giving you more productive time to progress your matters or take on additional work.

Fully Customisable

From the outset we will work with you to design custom workflows, specific to your requirements (or you can choose to take our standard ones). Our workflows allow you to efficiently progress a matter, utilising multiple triggers to automatically produce documents, forms, emails and text messages at the click of a button. Custom Logic enables you to design specific IF/AND/OR statements within the system to tailor the data you capture or the resulting tasks and documents or to run specific reports.

Secure, Online Document Portal

We use the very latest technology to make the conveyancing process as efficient as possible. The portal enables you to securely upload documents pertaining to the matter, for your client to download and read at their leisure. Your client will also be able to securely upload any documents that need returning to you. We take a serious stance on fraud in order to offer as much protection to our clients as is reasonably possible. The portal has the highest level of security available, using two-part authentication. This enables you to share sensitive data, such as bank details, with your client whilst removing the risk of email interception and fraud.

Fully integrated system

Third party integrations make Redbrick Practice Management the only system you need to use. Clients love the fact that they don’t have to switch between multiple products to progress their matters and it is a much more efficient way of working. We integrate with SDLT, Land Registry, First Title, Outlook, Searches, AML, Lawyer Checker, referrers and legal accounts.

Two way Outlook integration

Never lose track of email correspondence again with our clever Outlook integration. Outbound emails can be sent, with attachments automatically converted to pdf’s, to single or multiple contacts from within the system. Inbound mail is scanned automatically and added to the document history, saving a significant amount of time compared to manually adding correspondence to a file, as well as the cost of printing.

Integrates with Legal Accounts

Redbrick Practice Management integrates fully with Redbrick Business Intelligence (see the Business Intelligence page for more information) to provide valuable business insights and real time financial reporting. We also offer an integration with Quill Pinpoint, who are able to offer an outsourced cashiering service to clients. Please see more about Quill on our Partners page.

Electronic Signatures

Our secure document portal also enables the client, solicitor or other party to sign documents electronically. The law firm chooses which documents to make this functionality available on. The signing party must log on using the secure two-factor authentication in order to sign electronically. Offering the option of electronic signatures to your client demonstrates that you work in an efficient and proactive manner, which in turn helps you win more work. It is more convenient for the client and removes the need for them to visit your premises to sign documents, or to print, sign and post.

See our products

Conveyancing Case Management

Case management software designed for conveyancers, by conveyancers.

Biometric ID Checks

Safe Harbour compliant, real-time biometric ID checks.

Redbrick Hosted

The same great functionality, delivered seamlessly via an online platform.

Redbrick Searches

All searches are covered by a £2 milion insurance policy on each and every search carried out.

Legal Case Management Software: Our Products