Property law specialists, Spencer Elliott Property Lawyers, were first founded in 2016 by experienced lawyer, Elizabeth Spencer. Shortly after opening the doors the firm needed a solution to speed up the conveyancing process, saving them valuable time whilst delivering exceptional service to their clients. Spencer Elliott take pride in their personalised, approachable, and efficient conveyancing services and wanted a case management system to support their offering.
After meeting with Redbrick Solutions representatives, Spencer Elliott appointed Redbrick’s conveyancing case management system to enable the firm to increase efficiency, whilst progressing and growing the firm. Saving small amounts of time at every stage in the conveyancing process quickly adds up to make a significant difference. By making each matter more efficient the firm are able to grow the practice by increasing the number of matters handled, without increasing headcount.
Spencer Elliott have benefitted from multiple functionalities within Redbrick including the seamless integration with HM Land Registry’s electronic Document Registration service (e-DRS) enabling the firm to reduce the cost of registrations, minimise errors and reduce risk through electronic audit trails. Redbrick’s integration with SDLT also saves the firm a signification amount of time by pre-populating the data stored within Redbrick.
Elizabeth Spencer, Director of Spencer Elliott, comments,
“With the use of Redbrick, the submission time of land tax return forms has reduced from around 30 minutes to less than 3!”
Redbrick’s fully customisable case management system offers the firm a reliable risk management solution. Redbrick delivers functionality that provides a full audit trail of everything that has happened on a matter which is stored in one easy to access place. Following key steps throughout the conveyancing process is essential to protect law firms and their clients, and Redbrick’s risk management solution enables firms to effectively demonstrate this and offers the benefit to easily run reports to meet compliance requirements.
Elizabeth Spencer, Director of Spencer Elliott, continues,
“The team at Redbrick are always on hand with help and training and are always on top of updating the system to keep up with the constant changes in the conveyancing world, meaning that I never have to worry about falling behind. I am regularly asked by counterpart firms which system we use, and I have absolutely no hesitation in recommending Redbrick.”
Spencer Elliott Property Lawyers are proud of the service and value they have provided to their clients and Redbrick Solutions continue to support the firm’s conveyancing offering.
For more information, please visit spencerelliott.co.uk or redbricksolutions.co.uk.