Work with us

Redbrick Solutions: ‘Easy to use case management, delivered by experts, for successful law firms.’

Our best-in-class solutions and service led ethos have resulted in us being the only legal software supplier to have achieved the Legal Eye Quality kite mark and to have been selected by the Society of Licensed Conveyancers as a preferred supplier to its members. We are members of the Conveyancing Association, and Bold Legal Group, in addition to winning many awards. If this sounds of interest to you, we have a wide variety of Redbrick jobs and career opportunities available.

Are you looking to kickstart your career in law and technology with a new job? When you choose to work with Redbrick Solutions, you can have peace of mind knowing that you will be given plenty of opportunities to grow and learn new skills, as well as become a vital member of the team. We are always looking to expand our passionate and dynamic team. If you would like to join the fastest-growing legal technology supplier and you meet the criteria below, we’d love to hear from you.

Please click the ‘Apply Now’ button to send us your CV and a covering letter in the first instance.

Due to the volume of applications we receive, we regret that we cannot reply to everyone. If you do not hear from us within a week, unfortunately, you have not been selected for the next stage on this occasion.

Software Tester and Test Automation Engineer

We are looking for an experienced software test and test automation engineer. The testing role will be a hybrid of manual testing, both of new features and regression testing along with test automation using Ranorex test suite. https://www.ranorex.com/windows-desktop-test-automation

A key deliverable for the applicant is to make demonstrable progress on Redbrick’s test automation project which is currently in development but not yet live. As such this represents a relative greenfield opportunity for the applicant to ‘own’ the test automation process.

The successful candidate will work closely with both the product team and the development team, participating in all aspects of the development and test lifecycle. The ideal candidate would have prior test experience both manually and with test automation. Ranorex experience specifically is preferable but not essential, so long as they have transferable skills from equivalent test automation products.

A solid understanding SQL and some limited C# (which is used by Ranorex for scripting) would be ideal.

Key attributes to the success of the role are:

  • Excellent communication and documentation skills.
  • Internal and external empathy, being able to understand and consider how clients use our product along with internal empathy relating to development and deployment constraints.
  • An eye for detail and curiosity in respect of what if scenarios.

From a personal perspective the role will suit someone able to act as the bridge between end users, support and development, working collaboratively to get the best possible outcome for all parties.

About Redbrick Solutions 

Redbrick have several hundred law firms and licenced conveyancers of varying sizes utilising their award-winning legal case management systems for client and matter management. Email, document management and production, workflow processing and reporting – along with many other features.

With significant integration into the Microsoft Office suite and other bespoke integrations the software offers a wealth of end user and consumer functionality.

The product is also highly customisable and configurable at a firm level allowing clients to use it out of the box or to customise it as a framework specifically to meet their requirements and to get the best end user experience for their users and specific use cases.

The CMS application itself is a Microsoft .Net application, a hybrid mixture of both WinForms (installed) and MVC (web) code build upon an MS SQL Server backend.

From a development process perspective Redbrick work in a Scrum like manner, adopting ‘almost all’ of the Agile / Scrum principles save mainly one. Our release cadence is typically 2-3 monthly, which is at odds with Scrum principles. However, internally releasable builds are typically available far more frequently than this.

Redbrick offer a number of benefits including an almost fully remote working environment with a high degree of flexibility. Competitive salaries, a contributory pension scheme and there is an onsite Gym and shower.

Geographically we would consider applicants from all locations but would suggest some limited time in the office on occasions at times to be mutually agreed would be reasonable.

Hybrid Helpdesk and Manual Tester

We are looking for someone who will split their time 50/50 between our support desk and assist the test team initially with manual testing support.

For this role prior testing is not essential and the role would suit someone who either has prior helpdesk experience and is looking to take on other responsibilities or someone with a basic background / understanding of technology.

As our product is a proprietary application full training will be given both on the product and our internal processes.

There will be support from the product team and existing test team to get the new candidate up to speed a) understanding our application and b) completing and documenting structured testing against the software.

Key competences here are:

  • A solid technical understanding and background, ideally in a helpdesk role but not essential.
  • Excellent verbal and written communication and a customer first mindset.

Attention to detail and a methodical approach to testing.

About Redbrick Solutions 

Redbrick have several hundred law firms and licenced conveyancers of varying sizes utilising their award-winning legal case management systems for client and matter management. Email, document management and production, workflow processing and reporting – along with many other features.

With significant integration into the Microsoft Office suite and other bespoke integrations the software offers a wealth of end user and consumer functionality.

The product is also highly customisable and configurable at a firm level allowing clients to use it out of the box or to customise it as a framework specifically to meet their requirements and to get the best end user experience for their users and specific use cases.

The CMS application itself is a Microsoft .Net application, a hybrid mixture of both WinForms (installed) and MVC (web) code build upon an MS SQL Server backend.

From a development process perspective Redbrick work in a Scrum like manner, adopting ‘almost all’ of the Agile / Scrum principles save mainly one. Our release cadence is typically 2-3 monthly, which is at odds with Scrum principles. However, internally releasable builds are typically available far more frequently than this.

Redbrick offer a number of benefits including an almost fully remote working environment with a high degree of flexibility. Competitive salaries, a contributory pension scheme and there is an onsite Gym and shower.

Geographically we would consider applicants from all locations but would suggest some limited time in the office on occasions at times to be mutually agreed would be reasonable.

Technical Consultant

Technical Consultants support the Business Consultants in customising databases for existing clients, use Redbrick PM to build databases for new clients, and install the software in the clients environment. Technical Consultants also support the Helpdesk with incoming overflow calls and with existing tickets. The Technical Consultants need to be experts in our software and how to deploy it.

Your role

  • To Deliver Consistently High-Quality Database Builds and Installations
  • Successful deployment of new installations in conjunction with the rest of the Implementation team.
  • Customisation of Redbrick Products.
  • Feedback to the product development process
  • Completion of Implementation Logs – customisation requests from Business Consultants

Your skills, experience, and qualifications

Essential

  • Proficient in Microsoft Word and Excel
  • High attention to detail
  • Ability to Problem Solve
  • Desire to Learn

Desired

  • Experience writing VBA / Word Macros
  • Microsoft SQL Server
    • Writing SQL Queries
    • Installing
    • Backing up and restoring Databases
  • Experience with Terminal Servers/Citrix Environments

Starting salary is £25k – £30k depending on experience with a quarterly bonus scheme based on KPI’s, company pension, childcare vouchers, free onsite gym, free parking and cycle to work scheme.

We are delighted to be able to offer this role with agile working in mind. We’re happy for you to work remotely, from home and travel to our office in Oakham as required.

Business Consultant

The Business Consultant is responsible for ensuring the Customer extracts maximum value from the range of products and Services provided by Redbrick and to convert that satisfaction to a maximum lifetime value to Redbrick.

Your role

  • To ensure that key customer satisfaction and performance measures, such as retention, are achieved in line with the Company’s plan
  • To ensure that the customer obtains maximum benefit from engaging with the Company’s software products and services
  • To identify clients who are not gaining maximum benefit and execute plans to remedy this
  • To identify and report on a monthly basis anticipated and actual increased revenue for your area
  • To increase the average customer life cycle as set out in the company plan
  • To monitor performance in line with the Company’s plan for all clients
  • To report covering periods as defined by the Company, on actual performance against key measurement targets
  • Identify attractive customers as per the criteria set out in the company plan and ensure they are getting maximum value from our products and services and notify the S&M manager of opportunities to develop the relationship further.

Your skills, experience and qualifications

  • 3 years plus experience of account management in a B2B environment, ideally in software or legal services
  • You will be quick to learn new technologies and will be comfortable with SQL
  • You will be confident in planning, organising and prioritising your workload.
  • Excellent interpersonal skills and ability to quickly and effectively develop relationships

We are delighted to be able to offer this role with agile working in mind. We’re happy for you to work remotely, from home and travel to our office in Oakham as required. This role does require travel to client offices*

Starting salary is £30-45k depending on experience with an attractive commission scheme, company pension, childcare vouchers, free onsite gym and cycle to work scheme.

*Travel to client offices is temporarily suspended due to COVID-19.